SMS messaging now integrated in EDM2000

News Flash!

EDM2000 on ITV news - click here to view

... and MicroMan2000 Ltd has provided technical support to the NHS for almost a third of that time!

Birmingham Children's Hospital is in the newspaper...

Email Support:

Please ensure the key word "EDM" is in the subject line of all email sent along with a description of any problems to ensure fast response to issues (do not forget to include your contact details!).

Microsoft Vista: We recommend that users do not upgrade to Vista. Preliminary testing for using EDM2000 with Vista is stable but why not use Windows 7 now?.

EDM2000™ - Now tested and working in a Citrix enviroment.

Please ensure you are running the latest version of EKM - down load link on EKM page.

Silver Support

¶    Software updates

¶    Unlimited support via e-mail, phone and remote access

¶    Two site visits per year

¶    Same day response (8 hours)

¶    Cover for eights hours per day, 7 days per week

¶    Cover for Dietician department and Formula room

¶ Training of all EDM2000 users and up to 2 new dieticians per year

 Cost per month: £399 (cost per day: £13.12)

Cost per annum: £4,789 * or €6,080 (€16.65 per day)

Additional on-site work or chargeable work at standard rate less 15% discount.  A minimum of half a day charge per visit.

 * Additional charges may apply if hospital is in a congestion charging area

NB: If your hospital runs EDM2000 across a multi-site configuration then Silver level support is the minimum level of support available.  If you use the ward order, meal order, or/and PAS import modules then this is also the minimum level.

Not sure which one to choose? - use our support decision matrix to help

Updated: January 2010

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The bottom line: If EDM2000™ does not do what you need it to do then tell us - we can make it happen! (EDM2000™ has done it for the majority of children's hospitals in England, Ireland, Scotland and Wales every day of every year for over fourteen years, safely & reliably)